The front desk clerk was extremely helpful, making our difficult night more bearable despite rude staff and noisy guests.

Helpful staff made our check-in process smooth.

During our stay, we faced several concerning issues. The noise from the nearby freeway was quite disruptive, making it difficult to get restful sleep. Additionally, the area felt unsafe, especially when we encountered some unsettling individuals outside the hotel. Overall, we ended up feeling uneasy and regretted our choice.

great central spot for exploring parks and local sights

I really enjoyed my stay since there are lovely parks like Hayward Japanese Gardens and the Sulphur Creek Nature Center, both just a quick drive away, which were perfect for my weekend strolls. The staff was always friendly and responsive during my time there.

The staff were genuinely friendly and accommodating, which made us feel welcome during our stay. However, the room had uncomfortable pillows and significant noise disturbances from the nearby road, making it hard to sleep soundly. Overall, it's a decent choice for a short family visit where good service is important, but improvements to room comfort and soundproofing are needed.

A Mixed Bag for Our Stay

The experience was a blend of highs and lows. The room was notably clean, and the accommodating staff made the stay pleasant. Breakfast offered a nice variety. Yet, the noise from the nearby freeway was a constant annoyance, detracting from the overall comfort during the night.

the best western had a very clean room, and the staff were super friendly. i loved the breakfast—they had a great variety of items, and the breakfast staff made sure everything was well stocked. the outdoor pool was a nice touch, too!

strongly recommend

Great location near volleyball tournament, and loved the pool! Nice that they provided earplugs for traffic noise.

The room I stayed in had a nice layout and clean bedding. The bed felt comfortable, making it easy to get some sleep despite the noise from the nearby freeway. They left earplugs on the nightstand, a thoughtful touch considering the sounds from outside. The staff were friendly, especially during check-in. They seemed attentive and willing to help. Breakfast included a decent selection of items, but I found the scrambled eggs lacking in flavor. The pool area looked inviting, but it wasn't heated, and I noticed a lot of leaves floating around. Overall, the stay was okay, but the disturbances from traffic and the noise from other guests made it hard to relax.

The stay was pleasant thanks to the comfortable bedding and effective air conditioning, which made getting work done a breeze. Additionally, the business center was well-equipped and allowed me to complete my presentations without any hassle. The front desk staff were courteous and responsive to all my inquiries during the stay.

Some noise disturbances were noted during the evenings.

Close proximity to the volleyball tournament made this location ideal for our family visit. The clean room and friendly staff contributed to a welcoming atmosphere. Breakfast was a highlight, featuring a good variety of items that were consistently well-stocked by attentive staff. However, the overwhelming noise from the traffic outside detracted from the experience, and the hotel seemed to show a lack of appreciation towards all guests.

I stayed for 1 night in a Queen Room with Two Queen Beds and was pleasantly surprised by the clean room and comfortable beds. The breakfast was decent despite no great flair, and the staff provided earplugs due to pool noise.